Frequently Asked Questions
How can I get more in-depth coverage?
Consider joining our Luna Shark Media Premium Membership community to help us shine the sunlight.
What shows does Luna Shark Media produce?
Our first chart-topping hit was the Murdaugh Murders Podcast created by Mandy Matney and later features co-host Liz Farrell. MMP as its known by fans around the world celebrated 3 weeks at #1 of all pods on Apple’s charts.
We all want to drink from the same Cup Of Justice — and it starts with learning about our legal system. By popular demand, Cup of Justice launched as its own weekly show in January of 2023 and hit #1 on the Apple Podcast charts on the first day.
With Alex Murdaugh behind bars, Luna Shark re-branded the main feed and carries on it’s mission to expose the truth wherever it leads with it’s new pod, True Sunlight. This Luna Shark Deep Dive shines sunlight on crimes and corruption across the US in partnership with independant journalists.
Is there a free email list I can subscribe to?
What is the difference between a Soak Up the Sun and Pocketful of Sunshine membership?
Pocketful of Sunshine (PFOS) members receive ad-free and enhanced episodes, access to our Discord community and 1 recorded interview per month.
Soak Up the Sun (SUTS) is our highest membership. Members will receive all Pocketful of Sunshine and more! Such as live interviews, case files, premium videos and exclusive Blood On Their Hands content coming soon!
To see the details of each plan, please visit lunashark.supercast.com.
What is Supercast?
This is where you sign up for Luna Shark Premium. The login credentials for your Supercast account, will work for the members lounge, if you are a Soak Up the Sun member. You will also receive email notifications about premium events and news via Supercast.
What is Discord?
We utilize Discord to communicate with our members. This allows us to build community with our premium members through discussion of the podcasts, various cases and what’s going on in our lives!
In your welcome email, there will be a big blue button you’ll want to click to join our Discord sserver.
If you need help accessing Discord, please email [email protected].
What is the Members Lounge?
This is where Soak Up the Sun members will have access to all premium content! When prompted, use your Supercast login to gain access.
Once you are logged in, you’ll be able to find case files, news articles, premium videos and more!
Why can't I log into the Members Lounge?
We are actively working on a solution to why it is so difficult to access the Members Lounge. Until we find a permanemt solve, please try the following steps:
- In your browser settings (Safari, Chrome or your browser of choice) please clear the cache and history.
- While you are in your browser settings, check to make sure you “allow cross-site tracking”. (Note, this may mean turning off “prevent cross-site tracking” on your device.)
- Then go to lunashark.supercast.com and “accept all cookies” when prompted.
- You will then go to lunasharkmedia.com/memebers-lounge/ and “accept all cookies” when prompted.
If you are still having issues logging into the Members Lounge, please email [email protected] and we will be happy to assist.
How do I access the Members Lounge? I keep getting a login loop...?
Load page lunasharkmedia.com and “accept cookies” when prompted
Why can't I chat in the LIVE YouTube premium events?
You must be a SUTS member and signed into a YouTube account to be able to respond and chat with the team and other members live.
Can the Luna Shark Premium Podcast feed connect to the podcast player of my choosing?
Yes! In your welcome email, you will be prompted on how to connect your Luna Shark Premium Podcast feed with Apple Podcasts, Spotify and other platforms.
If you need assistance connecting your feed, please email [email protected].
How do I upgrade to a Soak Up the Sun membership?
Pocketful of Sunshine members wishing to upgrade to a Soak Up the Sun membership can do so by clicking here.
How do I cancel?
Cancelling your Premium membership is easy and thank you for being a supporter of our mission thus far. Simply click here if you’d like to cancel 🙂
Your subscription can be canceled at the end of the billing period. This only cancels the membership and future payments. If you want to delete your account, you can do so by visiting your profile.
We appreciate your support as we expose the truth wherever it leads. And please do keep listening to TSP and COJ from your preferred app and device! We appreciate your listenership and it helps us keep pressure on public agencies.
If you’d like to request a refund just let us know by emailing [email protected].